Order & Contract Details
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Net Amount for Restaurant
₹0
₹0
Customer Paid
₹0
Zomato Commission (capped)
₹0
Payment Gateway Fee
₹0
Total Deducted from You
₹0
Total GST Collected
0%
Effective Commission Rate
How This Calculator Works
When a customer orders on Zomato, the amount that actually lands in the restaurant's bank account is significantly lower than the listing price. Several charges get deducted before the payout is settled.
What gets deducted, and why
| Deduction | What it is | Why it exists |
|---|---|---|
| Service charge | % of order value | Zomato's core commission for the order, negotiated per restaurant contract. |
| Fulfillment charge | ₹ per km delivered | Covers the cost of Zomato's own delivery fleet — longer distances cost more to deliver. |
| Commission capping | Max % of order value | Stops a long-distance order's delivery charge from taking an outsized cut of a small order. |
| Payment gateway fee | % of GST-inclusive amount | Charged on the full transaction the gateway actually processed, including food GST. |
| GST on Zomato's charges | % of commission + fees | Zomato bills the restaurant GST (usually 18%) on its own service, like any B2B invoice. |
Why capping matters
Below the capping threshold, the fulfillment charge grows with distance, so a farther delivery costs the restaurant more. Once the combined service + delivery charge reaches the capped percentage of order value (commonly around 30%), the cap takes over — further distance stops increasing what's deducted, and the restaurant's effective commission rate levels off.
Net Payout = Order Value − (Commission + Delivery Charge, capped) − Payment Gateway Fee − GST on Zomato's Charges
The 5% GST charged to the customer on food is collected and remitted by Zomato directly to the government under India's e-commerce GST rules — it is not part of the restaurant's payout, and not a cost to the restaurant either.
How to calculate your payout, step by step
- Enter the Zomato Listing Price, any Discount, and the Distance between restaurant and customer.
- Enter your Service Charge %, Fulfillment Charge per km, and Commission Capping % from your Zomato partner agreement.
- Enter the Payment Gateway % and both GST rates (on food, and on Zomato's charges).
- Click Calculate Payout to see your net payout, total deductions, and Effective Commission Rate.
- Change the order value and distance to see how your effective commission rate shifts, especially around the capping threshold.
Tips for restaurant owners
- Check your actual contracted service charge and capping percentage in your Zomato partner agreement — these vary by city, cuisine and negotiated tier.
- Use the "Effective Commission Rate" figure above to compare your true take-home percentage across different order values and distances.
- This calculator doesn't include Zomato Gold/loyalty discounts funded by the restaurant, ad/promotion spend, or packaging charge deductions.
Frequently Asked Questions
Zomato charges a service charge (commission) plus a per-km fulfillment/delivery charge, both negotiated per restaurant contract — commonly around 14% service charge and ₹14/km delivery in commonly reported terms, though your actual rates depend on your city, cuisine and negotiated tier. Enter your own contract's rates under this calculator's fields for an accurate figure.
Without a cap, a long-distance delivery could rack up a large per-km fulfillment charge on top of the service charge, taking an outsized cut of a small order's value. Capping limits the combined service + delivery charge to a fixed percentage of the order value (commonly around 30%), so restaurants have a predictable ceiling on what Zomato can deduct, regardless of delivery distance.
Under India's e-commerce GST rules, Zomato collects the food GST from the customer and remits it directly to the government on the restaurant's behalf — it passes through Zomato's books but never becomes restaurant revenue or a restaurant cost. That's why it's excluded from both the order value the restaurant is paid on and the deductions calculated from that value.
The payment gateway charges a fee for processing the full transaction that actually happened — the customer's total payment, including food GST — regardless of who ultimately keeps that money. Since the gateway is billing for payment processing, not for the food itself, its fee is based on the full amount that moved through the payment system.
Only up to the capping limit. Below the cap, a longer delivery distance means a higher per-km fulfillment charge, so the restaurant's deduction grows with distance. Once the combined service + delivery charge hits the capped percentage of order value, the cap takes over and further distance no longer increases what's deducted — the restaurant's effective commission rate stops rising beyond that point.
Effective Commission Rate is the total percentage of the order value (before GST) that ends up deducted once commission, delivery charge, payment gateway fee and GST on Zomato's charges are all combined. It matters because the headline "14% service charge" understates your true cost — the effective rate shows what you actually lose per order after every deduction.
It doesn't include Zomato Gold/loyalty program discounts funded by the restaurant, ad/promotion spend, packaging charge deductions, or any minimum-order subsidies some restaurants offer. It calculates the core commission, delivery charge, payment gateway fee and GST deductions based on the rates you enter.